TECHNICIAN  Legoland Discovery Center Dallas

Position Summary: The Costume Character will serve as an easily recognizable “signature” representation of LEGOLAND California.  Entertains guests and promotes LEGOLAND California on a daily basis throughout the park and at periodic off- site special events. Essential Job Functions   - Provides entertainment, amusement, and interactive activities for guests at LEGOLAND California by taking every  opportunity to interact with guests throughout the park.  Exceeds guest service expectation. - Represents LEGOLAND California in the best manner possible by maintaining the integrity and artistic value of all  presentations when performing in the...

Job Summary: The Master Model Builders (MMB) create joy first, LEGO models second. The Master Model Builder is a guest facing role that is crucial to the LEGO experience by proactively inspiring guests to create interesting and imaginative builds. The MMB consistently Champions guest engagement and a shared build experience, giving the guests the opportunity to interact directly with a Model Builder. The MMB will also offer, and lead workshops involving different levels of challenge/complexity to broaden the appeal and inspire the builders of today (and tomorrow!)

  With a primary focus on staff obsession, the Senior Wardrobe Host plays a crucial role in making this the best place to work in the world. TheSenior Wardrobe Host is an experienced employee that, under direction of the Wardrobe Manager, performs a variety of duties related to wardrobe operations. This role supports creative costuming and wardrobe operations, providing support for Entertainment Core offerings and collaborating with third party vendors for special events. This role maintains the wardrobe space in a safe, clean, and orderly...

  Responsible for providing consistent and energetic performance in cast roles, by adhering to the standard set by the show script and Director.  A Master Model Builder Performer will use their skill set to engage and entertain audiences throughout their day at our LEGOLAND Florida Resort Hotel!   🎭 Main...

Keep our office running smoothly and full of positive energy! You'll be the go-to person for keeping things organized, supporting the attraction’s leadership team, and making sure everything feels welcoming, professional, and ready for fun. 

COFFEE SHOP SUPERVISOR   Job Purpose Oversee the smooth daily operation of...

  As the Admissions Supervisor, you’re the friendly face and fearless leader making sure every guest’s journey starts off amazing! You’ll keep the Admissions team running like clockwork—safe, smooth, and full of smiles—so every visitor feels like a VIP from the moment they arrive.

The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. Shift Leads also have a day-to-day role in developing our front-line team members to deliver world-class customer service.

As a Guest Experience Shift Lead, you’re not just overseeing operations—you’re creating unforgettable moments! Whether leading your team on the floor, jumping in to assist with host positions, or serving as Supervisor on Duty, you’ll bring energy, enthusiasm, and top-tier service to every guest interaction. This role is all about keeping the experience seamless, the fun flowing, and the team inspired to deliver world-class service every single day! 

The Guest Experience Supervisor is responsible for front-line leadership of the daily operation within the Guest Experience Team, ensuring the health and safety of our guests and staff. The Supervisor ensures all safe operating procedures and practices are always followed and provides feedback and follow-up. The Supervisor is also tasked with ensuring world class customer service is always delivered by the Team, whilst driving operational efficiency. The Supervisor manages the daily operation of their department, and provides example-based, shoulder-to-shoulder leadership to the...

Job Summary: The Admission Shift Lead is responsible for assisting the team as a part of the day-to-day Admissions operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. The Shift Lead also has a day-to-day role in developing our front-line team members to deliver world-class customer service    

Job Summary:  The Food and Beverage (F&B) Supervisor is responsible for delivering world-class customer service in our attraction Café and/or Bar. The Supervisor ensures all team members are fully trained to all company standards including guest experience, cleanliness, food preparation and safety, and financial controls. The Supervisor will develop effective schedules, control inventory, maintain proper stock levels and visual appeal of assigned locations.   This role also includes...

  Job Summary: The Retail Shift Lead is responsible for assisting the team as a part of the day-to-day Retail operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. The Shift Lead also has a day-to-day role in developing our front-line team members to deliver world-class customer service    

About the Role Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you?  Want to join a team that creates smiles and...

As the Food & Beverage Supervisor, you'll be the go-to leader for keeping the energy high and the snacks flowing in our Café and/or Bar! You'll train and inspire a rockstar team to deliver awesome guest experiences, ensure everything is sparkling clean and safe, and keep the food looking and tasting great. From building schedules and managing inventory to jumping into manager-on-duty shifts across the entire attraction, you'll help keep the whole operation running...

Collective Goal:   Ensure that every guest we welcome enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company values (known collectively as The Merlin Way).   Scope of job:   The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction....

ROLE SUMMARY:

  Scope of Job: The Entertainment Lead supports one or more of Peppa Pig Theme Park’s shows, events, or costumed character products. Their work involves cast/crew supervision, show/event quality assurance, safety, and venue operations. They are also instrumental in running and maintaining rehearsal and operational processes, training, schedules, production books, and cast/crew start-up meetings.   Key Objectives: - Basic...

The Guest Experience Supervisor is responsible for front-line leadership of the daily operation within the Guest Experience Team, ensuring the health and safety of our guests and staff. The Supervisor ensures all safe operating procedures and practices are always followed and provides feedback and follow-up. The Supervisor is also tasked with ensuring world class customer service is always delivered by the Team, whilst driving operational efficiency. The Supervisor manages the daily operation of their department, and provides example-based, shoulder-to-shoulder leadership to the front-line team.   This role also...

Job Title: Technician Operating Group: Gateway North America Division: Facilities Reports to: Technical Manager; Technical Supervisor Job Level: Non-Manager Exemption Status: Non-Exempt Job Summary: The Technician assists with the...

    Job Title: Guest Experience Shift Lead Department: Operations Reports to: Guest Experience or Operations Manager Location: LEGOLAND / SEA LIFE Attraction Job Level: Non-Manager Classification: Non-Exempt

Job Title: Guest Experience Shift Lead Operating Group: Gateway North America Division: Operations Reports to: Guest Experience or Operations Manager   Job Summary: The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. Shift Leads also have a day-to-day role in developing our front-line team members to deliver world-class...

Collective Goal: Ensure that every guest we welcome enjoys a magical, memorable, world-class guest experience and that every member of our team embraces and exhibits our company values (known collectively as The Merlin Way).   Scope of job: Support the Operations Manager [or Guest Experience Manager] in the efficient, effective, and safe day-to-day running of assigned areas of the attraction, with a strong focus on putting smiles on guests' faces.      

Job Title: Retail Supervisor Operating Group: Gateway North America Division: Retail Reports To: Retail Manager Job Level: Non-Manager Classification: Non-Exempt

  Job Title: Guest Experience Supervisor Division: Gateway North America Department: Operations Reports to: Guest or Operations Manager Job Level: Non-Manager Exemption Status: Non-Exempt

As a Boat Captain you will be working within our attractions team in Park Operations. You will be responsible for operating on the platform which may include grouping guests & operating a boat with up to 8 guests on a defined route while interacting with them in a positive and engaging manner.  You will uphold LEGOLAND Florida Resort’s highest standards of safety and cleanliness while exceeding guest expectations. ​ Key Objectives: 

About the role... Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.   What you’ll be doing... - Secure facilities, equipment and other assets to prevent loss and/or damage. - Monitor surveillance equipment, access and exit points to prevent loss...

About the role... Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.   What you’ll be doing... - Secure facilities, equipment and other assets to prevent loss and/or damage. - Monitor surveillance equipment, access and exit points to prevent loss...

Scope of Job:         Ensures the overall smooth and efficient operation of the hotel as it relates to guest service, greeting guests at the door, luggage handling, luggage delivery, and lobby care and presentation, contributing to the overall creation of memorable experiences.     Main Responsibilities: - Welcomes all guests to the Resort, providing dynamic, high quality service to all guests. - Assists and...

ROLE SUMMARY With a primary focus on guest obsession, the Resort Operations Host (Resort Ops Host) plays a crucial role in making this the best place to work in the world. This position will be trained in a variety of skills to best support guest service and zonal operations. Responsible for the timely and efficient completion of tasks in an assigned zone of operation, the Resort Ops Host will be guest facing, exhibiting our Merlin Values through positive customer engagement.

ROLE SUMMARY   With a primary focus on guest obsession, the Resort Operations Host (Resort Ops Host) plays a crucial role in making this the best place to work in the world. This position will be trained in a variety of skills to best support guest service and zonal operations. Responsible for the timely and efficient completion of tasks in an assigned zone of operation, the Resort Ops Host will be guest facing, exhibiting our Merlin Values through...

  Job Title: Engineering Technician Operating Group: Gateway North America Division: Engineering Reports to: Engineering Manager/Head of Engineering Job Level: Non-Manager Exemption Status: Non-Exempt

ROLE Summary

Job Summary:  The Assistant Master Model Builder (AMMB) is a guest facing role that is crucial to the LEGO experience by proactively inspiring and teaching guests to create interesting and imaginative builds. The AMMB consistently Champions guest engagement and a shared build experience, giving the guests the opportunity to interact directly with a Model Builder. The AMMB will work with the Master Model Builder (MMB) to offer workshops involving different levels of challenge/complexity to broaden the appeal and inspire the builders of today (and tomorrow!).    

Scope of Job: Working as a key partner to the appointed Trade Sales Team. Providing full administrative and sales support, analysing and providing accurate information to the team and customers whilst ensuring an efficient and effective sales process and service. In order to...

  Job Summary:  We are seeking a dynamic and passionate individual to join us as a Guest Experience Supervisor, the guardian of unforgettable experiences for our guests. If you have boundless energy, a love for hospitality, and a natural talent for leading enthusiastic teams, then this is your chance to shine!

Responsible for the timely and efficient completion of tasks in an assigned area of operation. Responsible for consistently demonstrating the Merlin Values.  Performs a variety of duties related to general business operations and guest service. Exhibits positive customer engagement.  This position is a multi-skilled role.  Completion of Modules and Performance Eligibility will result in increased responsibilities and skill level.  This progression allows for earned pay increases from level to level.  

Scope of Job: To provide surveillance primarily in the retail stroes to curtail theft by both guests and Model Citizens.  This will be accomplished through undercover physical surveillance, CCTV monitoring.  Private Persons Arrest is also a key factor for prosecuiting those suspects who are detained for suspected theft.    Key Objectives:

Job Summary: The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-today operation is running smoothly, safely, and efficiently. The Technician is responsible for all aspects of the attraction including the audio visual, lighting, equipment, and machinery.   Applicants will split their time between A/V work and general maintenance.    

Key Objectives Provide a high level of customer service to all MCs and guests while providing them a secure environment.  Will complete injury/incident reports and ensure safety and security compliance throughout the Resort. ​ Main Responsibilities: ​ Operations - Maintains...

  TECHNICIAN  Legoland Discovery Center Dallas

Essential Functions and Responsibilities within the role: This role is part of the rides and attractions maintenance team, which is an integral part of our Technical Services department. As a member of the maintenance team, you will play a major role in the success of our resort and have one of the most important responsibilities providing a safe and fun environment for our guest with a focus on safety at all times, ensuring that our rides are inspected, maintained and repaired to the highest levels possible.  

We are LEGOLAND California Resort!The place where FUN is build and memories are made.  Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create truly memorable experiences, and we place the upmost importance on the safety and wellbeing of our guests and employees. To enhance guest experience and ensure our resort grounds are in tip top shape, we are on the lookout for our next Landscape Specialist!  

This role is responsible for the nightly stock processing and sales floor/stockroom replenishment of assigned Retail Store locations in the Resort according to Retail and Loss Prevention procedures. This role will also be responsible for meeting stock processing efficiency goals. This role will also be responsible for creating and executing visually appealing merchandise presentations, as assigned, in store locations. This role will be responsible for maintaining a safe and clean work environment and will also be doing light housekeeping work within assigned store locations. This role will be responsible for utilizing small equipment such as hand-truck (dolly), pallet jacks and warehouse...

  Scope and Responsibilities: - Ensures that all equipment and work areas are kept clean, neat, and orderly at all times. - Have a positive attitude and a love for...