Click column header to sort
Key Objectives
Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury/incident reports and ensure safety and security compliance throughout the Resort.
Essential Functions:
Operations
- Maintains access...
Retail Shift Lead
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily...
Essential Functions:
- Provide BLS (Basic Life Support) emergency medical care to guests, LLCR employees, contractors and third-party vendors onsite.
- Operation of medical emergency vehicle to and from emergency and non-emergency scene’s in a manner appropriate to patient condition. Never in an unsafe manner and to keep in mind the safety of self and others.
- Coordinates patient care, between local transport agencies and LLCR emergency staff.
- Assist Health Services Assistant Manager and Head of Safety & Health Services with duties related to management of work-related injuries.
- Make recommendations for light duty work for injured employees and find them reasonable accommodations within...
SUMMARY:
Supports Maintenance Project Managers in executing capital projects throughout the resort. Responsible for the day-to-day administrative tasks necessary to keep projects progressing on time and within budget.
Essential Functions:
- S
Job Title: Schools Group Sales Coordinator
Job Summary: The Schools and Group Coordinator is responsible for overseeing all aspects of the group reservation process. Provides information to potential customers and schools/groups. Makes group reservations while assisting the guest from start to finish with their visit including welcoming group upon arrival to the attractions. Responds to guest inquiries while also assisting with regular reviewing responding. Support other marketing needs in relation to overall marketing operation.
The Guest Experience Shift Lead is responsible for assisting the team as part of the day-to-day Guest Experience operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned host positions, where necessary. Shift Leads also have a day-to-day role in developing our front-line team members to deliver world-class customer service
- Delegate and...
As a Guest Experience Shift Lead, you will be leading the way with an “always on” approach, proactively create memorable moments by providing expert play with guests driving full family fun, play, learning, and the development of skills together. This role requires a team leader who can leverage their passion and expertise to impact the guest experience interacting with children and parents as well as train, motivate, engage, inspire, and mentor the Guest Experience Hosts.
Job Title: Guest Entertainment & Education Supervisor
Division: Gateway North America
Grade: E Classification:
Reporting to: Guest Experience Manager
Our Shift Leads are the heart of our operation at LEGOLAND Discovery Center New Jersey. Our Shift Leads’ primary responsibility is serving as the Manager-on-Duty for the entire attraction, ensuring efficient operation of our Admissions Department, Retail Shop, Café and Attraction. As the title suggests, Shift Leads also play a vital role in developing our front-line staff to deliver world-class customer service every day. They do this with a smile, and they know how to have fun!
The Technician is a vital role in our attractions as they ensure all the fun and magic are being delivered at an optimal level. The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery.
Job Title: Guest Experience Shift Lead
Operating Group: Gateway North America
Division: Operations Reports to: Guest Experience or Operations Manager
Job Summary: The Guest Experience Shift Lead is responsible for assisting the team as a part of the day-to-day Guest Experience operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. Shift Leads also have a day-to-day role in developing our front-line team members to deliver world-class...
The Guest Experience Supervisor is responsible for front-line leadership of the daily operation within the Guest Experience Team, ensuring the health and safety of our guests and staff. The Supervisor ensures all safe operating procedures and practices are always followed and provides feedback and follow-up. The Supervisor is also tasked with ensuring world class customer service is always delivered by the Team, whilst driving operational efficiency. The Supervisor manages the daily operation of their department, and provides example-based, shoulder-to-shoulder leadership to the...
About the Role
Removes, installs, repairs, and tests all water treatment and filtration systems within Park. Troubleshoots complex water treatment and filtration systems. Keeps chemical balance in pools and lakes at safe health standard levels. Performs other maintenance functions within Park and assists other maintenance MCs as deemed necessary by maintenance supervision.
Scope and...
Position Summary:
The Costume Character will serve as an easily recognizable “signature” representation of LEGOLAND California. Entertains guests and promotes LEGOLAND California on a daily basis throughout the park and at periodic off- site special events.
Essential Job Functions
- Provides entertainment, amusement, and interactive activities for guests at LEGOLAND California by taking every opportunity to interact with guests throughout the park. Exceeds guest service expectation.
- Represents LEGOLAND California in the best manner possible by maintaining the integrity and artistic value of all presentations when performing in the...
Job Summary: The Master Model Builders (MMB) create joy first, LEGO models second. The Master Model Builder is a guest facing role that is crucial to the LEGO experience by proactively inspiring guests to create interesting and imaginative builds. The MMB consistently Champions guest engagement and a shared build experience, giving the guests the opportunity to interact directly with a Model Builder. The MMB will also offer, and lead workshops involving different levels of challenge/complexity to broaden the appeal and inspire the builders of today (and tomorrow!)
Job Summary:
The Admission Shift Lead is responsible for assisting the team as a part of the day-to-day Admissions operations of the attraction. The Shift Leads’ primary responsibilities include serving as the department’s Supervisor on Duty and assuming the role of assigned hosts positions, where necessary. The Shift Lead also has a day-to-day role in developing our front-line team members to deliver world-class customer service
Essential Job Functions:
1. Work alongside other qualified electricians to maintain a fun and enjoyable theme park environment.
2. Follows established maintenance program, including emergency repairs as required to keep facilities operation to an acceptable minimum in all areas of attractions and facilities.
3. Ensures that all work...
Job Title: Guest Experience Shift Lead
Department: Operations
Reports to: Guest Experience or Operations Manager
Location: LEGOLAND / SEA LIFE Attraction
Job Level: Non-Manager
Classification: Non-Exempt
Job Title: Retail Supervisor
Operating Group: Gateway North America
Division: Retail
Reports To: Retail Manager
Job Level: Non-Manager
Classification: Non-Exempt
Job Title: Guest Experience Supervisor
Division: Gateway North America
Department: Operations
Reports to: Guest or Operations Manager
Job Level: Non-Manager
Exemption Status: Non-Exempt
About the role...
Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.
What you’ll be doing...
- Secure facilities, equipment and other assets to prevent loss and/or damage.
- Monitor surveillance equipment, access and exit points to prevent loss...
About the role...
Maintains a safe and secure environment for guests and employees by effective implementation of all safety and security procedures. Is proactive in all loss control programs.
What you’ll be doing...
- Secure facilities, equipment and other assets to prevent loss and/or damage.
- Monitor surveillance equipment, access and exit points to prevent loss...
Scope of Job:
Ensures the overall smooth and efficient operation of the hotel as it relates to guest service, greeting guests at the door, luggage handling, luggage delivery, and lobby care and presentation, contributing to the overall creation of memorable experiences.
Main Responsibilities:
- Welcomes all guests to the Resort, providing dynamic, high quality service to all guests.
- Assists and...
Scope of Job:
To provide surveillance primarily in the retail stroes to curtail theft by both guests and Model Citizens. This will be accomplished through undercover physical surveillance, CCTV monitoring. Private Persons Arrest is also a key factor for prosecuiting those suspects who are detained for suspected theft.
Key Objectives:
Essential Functions and Responsibilities within the role:
This role is part of the rides and attractions maintenance team, which is an integral part of our Technical Services department. As a member of the maintenance team, you will play a major role in the success of our resort and have one of the most important responsibilities providing a safe and fun environment for our guest with a focus on safety at all times, ensuring that our rides are inspected, maintained and repaired to the highest levels possible.
We are LEGOLAND California Resort!The place where FUN is build and memories are made. Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! At LEGOLAND® California Resort, our mission is to create truly memorable experiences, and we place the upmost importance on the safety and wellbeing of our guests and employees. To enhance guest experience and ensure our resort grounds are in tip top shape, we are on the lookout for our next Landscape Specialist!
Scope and Responsibilities:
- Ensures that all equipment and work areas are kept clean, neat, and orderly at all times.
- Have a positive attitude and a love for...