Position Summary:
The Costume Character will serve as an easily recognizable “signature” representation of LEGOLAND California.  Entertains guests and promotes LEGOLAND California on a daily basis throughout the park and at periodic off- site special events.

Scope and Responsibilities:

• Provides entertainment, amusement, and interactive activities for guests at LEGOLAND California by taking every  opportunity to interact with guests throughout the park.  Exceeds guest service expectation.
• Represents LEGOLAND California in the best manner possible by maintaining the integrity and artistic value of all  presentations when performing in the park and on special events.          
• Performs in a full body costume for upwards of 40 minutes at a time. Performance includes stationary meet & greets and/or  dancing.
• Acts as a costume character escort, becoming the eyes, ears and voice of the character and building the relationship  between character and guest.
• Communicates with the Entertainment and Events Departments regarding the maintenance, care, and storage of all  costumes.
• Informs Lead or Supervisor of any problems, concerns or delays that may occur.
• Follows all park, departmental, and facility procedures.
• Cooperates with all Entertainment and park Model Citizens.
• Learns and performs other roles and duties as required.

Background and Experience:
Previous Costume Character experience is preferred.  Experience in customer service field is required.  Ability to move in and withstand wearing hot and heavy costume for up to 40 minutes at a time is necessary.   Demonstrated enthusiasm and creativity.  Requires the ability to skillfully and effectively communicate solely through action.  Timeliness, thoroughness and the ability to adapt to situational changes is required. 

Physical Demands/Work Environment:
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed outdoors in various weather conditions. If you have a disability and require accommodations, please contact the site HR team for additional information on potential options depending on the role.

Education:
High School diploma or general education degree (GED).

Other Requirements:

• Must be willing to work flexible hours, including evenings and weekends to support park and event operations.
  
• Must have a valid driver’s license and safe driving record.
  
• Must be willing to travel periodically throughout Southern California for special events.
  
• Various inside and outside locations with varying temperatures and floor surfaces must be tolerated

What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.