Key Responsibilities:

• Support onboarding processes for new and returning team members, helping to ensure a smooth and positive start.
• Assist with the coordination and delivery of orientation, induction, and other onboarding-related sessions.
• Lead or support orientation content in a clear, engaging, and professional manner.
• Act as a point of contact for new hires during the onboarding process, answering questions and helping guide them through required steps.
• Help collect, review, and track onboarding documentation, including employment paperwork and I-9 follow-up, to support compliance and readiness.
• Support the coordination of onboarding materials, documentation, and related administrative tasks.
• Review hourly timecards daily and monitor for missed punches, pay-related discrepancies, and compliance concerns, including meal and minor rule compliance in accordance with New York State and federal law.
• Maintain accurate payroll-related records and follow up on outstanding punches, flags, or corrections to support accurate payroll processing.
• Submit payroll adjustments as needed.
• Support attendance and timekeeping processes by preparing documentation and assisting with follow-up related to time and attendance concerns.
• Help ensure employee timekeeping records are accurate, complete, and reconciled in a timely manner.
• Assist the Resource Associate team with day-to-day administrative needs across onboarding, payroll, compliance, and workforce tracking.
• Maintain accurate and organized records, logs, and trackers for departmental processes.
• Support departmental compliance and documentation needs by ensuring records are maintained accurately and in a timely manner.
• Help reconcile documents, records, and supporting paperwork to ensure information is complete, up to date, and aligned across processes.
• Maintain confidentiality and accuracy when handling employee information and department records.
• Provide general administrative support across the planning and business function as business needs require.

• Previous experience in an HR, administrative, or resource coordination role (preferred).
• Familiarity with onboarding, hiring support, timekeeping, or employee record management preferred.
• Knowledge of Microsoft 365, including Outlook, Excel, and Teams, preferred.
• Proven methods of streamlining procedures and SOPs
• Experience identifying workflow improvements, streamlining administrative processes, or supporting SOP development is preferred.

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO).
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards.
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!