Merlin Entertainments

Guest Experience Host

Location (Country-State-City) US-VA-Springfield
Job ID
2026-12422
Employment Type
Part-Time
Offer/Contract Type
At Will (US Only)
Location Name
LEGO Discovery Center Washington
Job Locations
US-VA-Springfield

What you'll bring to the team

Guest Experience Host - Legoland Discovery Center Washington DC

✨ Got the magic to create unforgettable, joy-filled moments?
😄 Want to spread smiles, spark laughter, and make every day feel like an adventure?
🌍 Join Team LEGO and help create amazing memories for guests around the world!
🎉 We’re looking for fun-loving, energetic superstars to join our Operations Team!

Responsibilities:

  • 😄 Bring big energy—enthusiastic, assertive, and always showing off those Merlin Values!

  • 🎉 Seek out guest interactions and spread nonstop fun vibes.

  • 🚧 Keep long lines safe, smooth, and stress-free for guests.

  • 🛍️ Keep public areas clean, tidy, and fully stocked for an awesome first impression.

  • 🔑 Follow all opening and closing procedures to keep the attraction running like magic!

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. 
 
Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career. 

Qualifications & Experience

About You

  • 🎢 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus!

  • 😄 Fun, dynamic, and friendly personality that lights up the room.

  • 🗣️ Great communication, listening, and people-boosting skills.

  • 🚀 Self-motivated and ready to shine—solo or with the team.

  • 📅 Super flexible—able to work days, nights, weekends, holidays, and special events!

Benefits

 

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. 

 

If you're enthusiastic, friendly, and ready to help build awesome memories for families every day, we want YOU on our team!

 
Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. 
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. 
 
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. 
 
Thank you for sharing our global commitment to Children’s Rights. 
 
Just imagine building your dream career.   Then make it real. Join the LEGO® team today. 
 
 
Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group. 

 

 

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. 

Pay Range

USD $15.00/Hr.

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At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.