We are LEGOLAND California Resort- the place where FUN is build and memories are made.  Across our Resort, we have two fantastic LEGO Themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attraction, 20 food and beverage locations and 14+ retail outlets- the opportunities to build your career path is endless! 

About the Role
This position will oversee the safety of water park guests by monitoring the attraction to prevent accidents. Individual will explain and enforce LEGOLAND Water Park policies and procedures; assist water park guests in distress or in danger of drowning. This position will administer first aid and CPR as needed, maintain records, and perform other duties as assigned.

Health & Safety:
·  Follow all safety protocol as trained, and maintain a safe environment for guests and MCs alike
·  Maintain certification in lifeguarding and CPR skills
·  Be aware of health risks such heat exhaustion and how to properly treat it
·  Have basic training in first aid skills

Main Responsibilities:

• Responsible for ensuring all company policies and procedures are adhered to by the self and guests.  
• To ensure a safe working environment at all times for both internal and external guests.  
• Use and maintain water park facilities and equipment properly and safely. 
• Follow all health and safety procedures.  Must have the responsibility to respond to any emergencies while in the park and must show a sense of urgency while working.  
• Responsible for performing all lifeguarding skills based on IAM StarGuard criteria, guest interaction skills, and overall daily performance.  
• Liaison between upper management and guests.  
• Acquired product knowledge and keep updated on changes within the park and water park.  
• Understand the resort’s objectives and what part they can play to ensure success.  
• Ensure water park area and capacity is managed per DOSH guidelines.  
• Contribute to innovations that would enhance guest experience.  
• Ensure staffing levels are adequate for the day-to-day operation of the area, rotations and breaks are run effectively throughout the day.  
• Maintain minimum training as set down by the department’s procedure.  
• Provide medical support from team appropriately for all guests.  
• Provide excellent guest service with safety in mind.  
• Take pride in their wardrobe & appearance (Must bring a respiration mask to work daily).  
• Demonstrate ownership of all MC facilities.  
• Water Park Lifeguard MC is responsible for all aspects for Health, Safety, and Security within their area.  
• This position must be aware of the IIPP (Injury and Illness Prevention Program) and their obligation under it.
• This position must follow all DOSH regulations for the Water Park.
• The Lifeguard must ensure that safe working practices are followed at all times and must notify management of any areas of concern. 

Physical Demands/Work Environment:
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed outdoors in various weather conditions. If you have a disability and require accommodations, please contact the site HR team for additional information on potential options depending on the role. 

Requirements:
· Have a current IAM StarGuard Lifeguard Certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training. (PAID TRAINING)
· Have a current IAM StarGuard CPR/AED for the Professional Rescuer certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training.(PAID TRAINING) 
· Current IAM StarGuard First Aid certification or has the ability to obtain an IAM Starfish certification through LEGOLAND® facilitated training. (PAID TRAINING) 
· Must be able to pass written and practical skills exam prior to duty.
· Must have visual and auditory ability to respond to critical incidents, and the physical ability to act swiftly in emergency situations. 
· Must be willing to work flexible hours, including evenings, weekends, to support park hours.

EMPLOYEES
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained.  Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Perks

What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.

** Please consider whether you'll be able to travel to and from the Resort. Some shifts may fall into unsociable hours and has shifts on Holidays, weekends, early mornings and supporting after Park close hours**

We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with LLC.HumanResources@legoland.com. 

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